Payment details

Payment may be made via Payfast payment gateway, Snapscan or by direct bank transfer, the details of which will be provided after checkout.

Transaction Currency

South African Rand only

Credit card acquiring and security

Credit card transactions will be acquired for the Provider via approved payment gateways. Our payment gateways use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Customer details separate from card details

Customer details will be stored by the Provider separately from card details.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is the South African Rand (ZAR).

Responsibility

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Return Policy

Should you wish to return your product purchased, you will be given store credit equal to the product price, provided the item is returned in the same condition it was sold in. Tidy & Co. will cover the courier costs to collect the unwanted item from you. However we reserve the right to charge a 10% administration fee for the transaction. Should you wish to exchange the item for a different product, Tidy & Co. reserves the right to charge an additional shipping fee.

Privacy Policy

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php? aa_id=3569

The Website www.tidyandco.com sells hand selected products and services online with the intention of making gift giving easier for the user. The use of any product bought from this website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

As a customer of Tidy & Co. we will make use of your email address to communicate further with you. You will have the option to unsubscribe from any of these communications.